Pulling Your Balance Back to Your Wallet
Withdrawals follow a similar path to deposits — you nominate a wallet, enter the amount and submit the request. We route payouts back to DANA, OVO or GoPay, so the money lands in the same app you funded from. Before your first withdrawal clears, your account needs to pass our verification step. Once that is done, future withdrawal requests move through the
standard queue without needing the full check again. Processing time depends on your wallet provider and current queue; we do not advertise a fixed window because we won't promise one we can't control.
- Open withdrawal in your account — Go to your dewi18 account menu and select the withdrawal section. Your current available balance is shown here.
- Select your payout wallet — Choose DANA, OVO or GoPay and enter the registered wallet number you want the funds sent to.
- Enter the amount — Type the amount you want to withdraw. Minimum and maximum withdrawal values are shown inside the cashier screen.
- Submit and track the request — Confirm your request. You can check the status inside your transaction history until the payout reflects in your wallet.