Reference

What You Agree To When You Use dewi18

These terms set out the rules that apply to your dewi18 account — from how you register and fund your wallet using DANA, OVO, or GoPay, to how withdrawals are processed and what happens if an account issue arises.

Account eligibility rulesDANA, OVO, GoPay wallet termsWithdrawal conditionsAccount suspension policyJurisdiction eligibility

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TERMS CONTACT PATHS

Reach Us About Your Account Terms

If any clause in these terms is unclear, or if you believe your account has been actioned incorrectly under these rules, our support team can walk you through the relevant policy. Reach out through any of the channels below — we handle terms queries the same way we handle wallet and payment questions, with a clear written response.

Team online

Live Chat

Open the chat window from your account dashboard. Describe your terms query and our team will locate the relevant clause and respond directly.

Email Support

Send a detailed message to our support address. Include your account ID and the specific section of these terms you want clarification on.

In-App Help

Access the Help section inside the dewi18 mobile interface. Filter by Account Rules to find terms-related articles and submit a follow-up request.

HOW WE HANDLE YOUR ACCOUNT

Account Security, Data and Your Rights Under These Terms

We apply account-level controls that align with these terms — including login verification, wallet identity checks when processing OVO or GoPay withdrawals, and session monitoring to protect your account from unauthorised use. You have the right to request a copy of the data we hold, ask us to correct inaccurate records, or close your account at any time by contacting support.

Data Retention We retain account transaction records, including DANA and GoPay deposit history, for as long as required by applicable regulations. You may request access to your records via support.

Wallet Identity Checks Withdrawals to OVO or DANA wallets require the registered wallet name to match your account details. Mismatches trigger a manual review before the transfer proceeds.

Cookie and Session Policy We use session cookies to keep your account login active and functional. No personal data from cookies is sold to third parties. You can clear cookies from your browser settings.

Requesting Account Changes To update your registered wallet number or account email, contact support through live chat or email with proof of ownership. Changes are processed after verification is complete.

How These Terms Apply to Your Account

dewi18 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account on dewi18 and making a deposit — whether through DANA, OVO, or GoPay — you confirm that you have read and accepted these terms in full. They govern every interaction with the platform: account registration, wallet top-ups, game participation, withdrawal requests, and

1
any promotional activity. These terms apply to you personally; accounts are non-transferable and must not be shared. We may update these terms when operational or legal requirements change. When that happens, continued use of your account after the update date counts as acceptance. If you disagree
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with any change, you should close your account before the effective date. Some features or betting categories may not be available in all regions — access is subject to local law and eligible regions only. Players in Bandar Lampung and elsewhere in Indonesia should verify that
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accessing the platform is permitted under applicable local regulations before registering. We do not accept accounts opened on behalf of another person, and any account found to be in breach of this rule will be suspended pending review.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About dewi18 Terms and Conditions

These are the questions we get most often about how our terms work in practice — covering account eligibility, wallet rules, and what to do if you disagree with a decision made under these terms.

No. Deposits must come from a wallet registered in your own name. Using another person's DANA, OVO, or GoPay account breaches our terms and may lead to account suspension.

We will notify you by the contact method on your account and explain which rule applies. Depending on the breach, your account may be restricted or suspended while we review the situation.

Contact our support team via live chat or email, quoting your account ID. We will confirm the request and provide a summary of the data we hold within a reasonable timeframe.

We update these terms when needed. We'll notify you via your registered email or an in-app notice before changes take effect. Continued use of the account after that date counts as acceptance.

Access depends on local law and is available only where local law permits. Check applicable regulations in your area before registering or depositing through your preferred wallet.

Contact support through live chat or email to request account closure. Any pending GoPay or OVO withdrawals will be processed before the account is fully deactivated.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoCashback Weekly Guide InfoDewi18 Glossary InfoLegal

What You Agree To When You Use dewi18

Reach Us About Your Account Terms

Live Chat

Email Support

In-App Help

Account Security, Data and Your Rights Under These Terms

Common Questions About dewi18 Terms and Conditions

01 Can I use someone else's DANA or OVO account to deposit?

02 What happens if I break one of the account rules?

03 How do I request a copy of my account data?

04 Do these terms change? How will I know?

05 Is dewi18 available in my region of Indonesia?

06 How do I close my account under these terms?

Terms & Conditions

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